Privacy Policy

This privacy policy explains how Avantgarde Casino collects, stores, and processes personal data submitted by players based in the United Kingdom and elsewhere. Reading this document carefully before registering an account or making a deposit is recommended, as it sets out the legal basis for data handling and the rights available to individuals under applicable data protection law.

What Data Avantgarde Casino Collects

When a player creates an account at the Avantgarde Casino online, the platform gathers a defined set of personal data. This includes full name, date of birth, email address, postal address, phone number, and chosen currency (GBP for UK players). Financial information such as payment method details, transaction records, and documents submitted for KYC verification (passport, UK driving licence, proof of address, bank statement, or utility bill) is also collected during account registration or before a withdrawal is processed.

Beyond registration fields, the casino may collect technical data automatically. This covers IP address, device type, browser version, operating system, session timestamps, and navigation data within the casino lobby. This information is used for security monitoring, fraud prevention, and to ensure the platform functions correctly across desktop and mobile browsers.

Why This Data Is Collected

Avantgarde Casino processes personal data for several purposes, each tied to a legitimate operational or legal basis:

To verify player identity and meet KYC obligations before processing withdrawals
To manage accounts, deposits, and transactions in GBP and supported cryptocurrencies
To review eligibility for promotions such as the 400% Deposit Bonus, Cashtravaganza cashback, and raffle entries
To detect and prevent fraudulent activity, bonus abuse, or suspicious login patterns
To comply with anti-money laundering and responsible gambling requirements
To send account-related notifications and, where consent exists, promotional communications
To provide customer support via live chat, email, and telephone

Personal data is not sold to third parties for marketing purposes.

How Data Is Stored and Protected

All data transmitted between the player’s device and the casino is protected using SSL (Secure Sockets Layer) encryption. This applies to registration forms, the cashier, account settings, and support interactions. The casino also employs session monitoring and unusual activity checks to identify potential security issues.

Account data is stored on secure servers. Access is restricted to authorised personnel and third-party service providers who assist with payment processing, KYC checks, and platform operations. These parties are contractually bound to handle data in line with applicable data protection standards.

Players using cryptocurrency payment methods - including Bitcoin, Ethereum, Litecoin, USDT, USDC, TRX, and BNB - should be aware that blockchain transactions are publicly visible by nature. The casino does not control the transparency of the underlying network, though it does protect the account-side data associated with crypto deposits and withdrawals.

KYC Verification and Data Retention

Identity verification is mandatory before any withdrawal is processed. The standard documents accepted include a valid passport, UK driving licence, proof of age card, a recent utility bill or bank statement, and evidence of the payment method used. Documents must be submitted within 30 days of a withdrawal request; failure to do so can result in the payout being cancelled under the casino’s terms.

Verification typically takes between 24 and 72 hours once all required documents have been received. The casino retains verified account data for as long as necessary to meet legal and regulatory obligations. In practice, this means financial records and identity documents are commonly held for several years after account closure, in line with standard financial compliance requirements.

Player Rights Under Data Protection Law

Players from the United Kingdom have rights in relation to the personal data held by the casino. These generally include the right to access the data held on record, to request corrections where information is inaccurate, and to request deletion in certain circumstances. Players may also object to specific types of processing or request that data handling be restricted while a dispute is under review.

Requests relating to personal data can be submitted through the casino’s support channels. The support team is reachable via live chat, by emailing support@avantgardecasino.com for general queries, or through documents@avantegardecasino.com for KYC and financial verification matters. Support operates around the clock, and email queries are typically handled within 24 to 48 hours.

For detailed information on responsible gaming tools available at Avantgarde Casino - including deposit limits, cooling-off periods, and self-exclusion - refer to the Avantgarde Casino responsible gambling page.

Cookies and Tracking

The casino uses cookies and similar tracking technologies to maintain sessions, remember preferences, and monitor performance within the lobby. Strictly necessary cookies are placed automatically, as they are required for the site to function. Players may be given options to manage non-essential cookies such as analytics or marketing trackers through a cookie consent mechanism on first visit.

Players can manage cookie preferences through their browser settings at any time. Disabling certain cookies may affect how some lobby features or the cashier section function on mobile or desktop.

Avantgarde Casino shares personal data with a limited range of third parties strictly for operational purposes. These include payment processors handling GBP and crypto transactions (such as Visa, Mastercard, Neteller, Skrill, MiFinity, and crypto network providers), game suppliers providing content to the lobby (including Rival, Betsoft, SmartSoft Gaming, Tom Horn Gaming, and Vivo Gaming), and KYC or identity verification services. Each third-party provider is selected with data security in mind and is required to meet applicable data handling standards.

Data may also be disclosed to regulatory or law enforcement bodies where required by law, and to fraud prevention agencies in cases involving suspected criminal activity or terms violations.

Updates to the Privacy Policy

Avantgarde Casino may update this privacy policy from time to time to reflect changes in data handling practices, applicable law, or the services offered. When significant changes are made, players may be notified by email or through an in-account notification. Continuing to use the platform after a policy update constitutes acceptance of the revised terms.

Players are advised to review this page periodically. The effective date at the top of the document will indicate when the most recent revision was made. Any questions about data practices can be directed to the support team using the contact details listed above.